Spa Store is your complete online spa supply and parts store. We deliver the highest quality product including Leisure Time, Baqua Spa and Freshwater. We also offer a full line of spa parts for most major spa brands including Hot Spring, Sundance, Caldera, Master, and D1 spas as well many other major brands. All with great service and deep discounted prices. Of course we are available 7 days a week "real time" to assist you with any questions or needs at 1-800-587-2772
We hate shopping thinking we have found what we want and a price that is fair only to learn that freight makes it cost to much. With that in mind there is just a flat $5.95 handling charge is added to the order regardless of quantity, weight or distance of shipment. For more information see our Info Page.| By Phone 800-587-2772 |
| By Fax 619-562-9444 |
By Mail Spa Store 5829 Mission Gorge Rd San Diego CA 92120 |
| By Email Click Here to Email Us (We try to answer all email by the next day) |
RETURN
POLICY
We want you to confident in your purchase so we offer a 30 day money back
guarantee on stock items. We will deduct what our true shipping cost was
from the price before issuing a credit. Any defective or incorrect item
will be picked up and resent at no charge. Most electrical compentents and circuit boards are non-returnable once opened, please call or email to if you have any question. Special
order items (such as spa covers) have a 25% restock fee.
To return an item please call 800-587-2772 and we will give you a return authorization number.
Shipping
Policies
Our goal at SpaStore.com is to get your shipment out as fast as we possibly
can. All orders (expect special order products such as spa covers) that we
receive by 1:00pm PST will ship out the same day. We use both UPS and an
overnight carrier for our Southern California customers. Both companies pick up
and deliver Monday through Friday so order placed after Friday at 1:00 will not
leave until the following Monday.
All orders are of $80. or greater shipped freight FREE to all of the continental US. We have a flat handling charge of $7.85 per order on orders under $80.00 This charge is per order not per item.
Sorry we do not ship outside of the continental US at this time.
We have included an approximate delivery time table map to give you an estimate on when you can expect your package. We have found that packages going to commercial addresses sometimes arrive a day faster than a residential address. If you need it fast you may consider shipping to a commercial address. No guarantees on that it is just something we have found over the years.

Special order products or products specially (such as spa covers) made for you may take 1 to 2 weeks prior to shipping. We have indicated on all product pages if that item will ship the same day or not.